Approach
How we build software.
Six principles that guide every product that comes out of the lab.
Start with a real problem
We build what we need to run client infrastructure well. If we have not felt the problem ourselves, we talk to the people who have.
Security as a baseline
Access control, data separation and audit trails come first. Software for MSPs holds the keys to many businesses, so it has to earn that trust.
Open source where it fits
We build on proven open-source foundations and avoid lock-in, for ourselves and for the people who use our software.
Small and useful
Ship the part that saves time today. Add the rest when users ask for it.
Build with users
Early-access partners use the product while it is still taking shape, and their feedback sets the order of work.
Say what is real
We say plainly what is built, what is planned and what is only an idea.
From problem to product
Notice
A problem keeps costing us or our clients time.
Test
We sketch a solution and check it with a few MSPs.
Build
A small first version, with security in from the start.
Learn
Early-access partners use it and tell us what to fix.
Want to be part of it?
Early-access partners get an early look and a say in the roadmap.
Join Early Access